Fully Remote Pharmacy Technician Vacancy at USA
Pharmacy Technician – Appeals Department
We are seeking a Pharmacy Technician to join our Appeals Department, working with Medicare and Medicaid patients, primarily Medicare. In this role, you will be responsible for reviewing denied Prior Authorizations and forwarding cases to Pharmacists for final determination. Your duties will include reviewing the provided information, reaching out for additional details, and sending the case to the Pharmacists for a final decision. This position involves making approximately 60 outbound calls per shift to Medicare/elderly members with medications, mainly med/pharm medicine and injectables done at a doctor’s office, was denied.
- State Pharmacy Technician License
- Managed Care
- Computer skills
- Ability to work remotely and independently
- Excellent communication skills
- Ability to handle difficult calls
- Capability to control the conversation and redirect if needed
Employment Value Proposition (EVP)
Our organization offers a 90% cultural score internally. Upon becoming a permanent employee, you will enjoy holiday pay, paid time off (PTO), flexibility, and benefits.
This position is 100% remote, and candidates must work in a closed-door setting with limited distractions and be HIPAA compliant. A strong Wi-Fi connection and the ability to work remotely are required. The working hours are Monday to Friday, 10 AM to 6:30 PM in your time zone. You must be comfortable working weekends and holidays as part of a rotation.
Additional Skills & Qualifications
Experience in customer service over the phone is necessary, as well as the ability to handle calls, control the conversation, and redirect if needed.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.
Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.
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